Insurance Coverage & ICBC Claims

Lavender Care provides licensed, high-quality home care services across British Columbia, and is an approved ICBC vendor. Clients injured in motor vehicle accidents can access our services with no out-of-pocket cost, as we bill ICBC directly.If you are recovering from an accident and need personal care, daily living assistance, or in-home support, our trained caregivers ensure your recovery is safe, comfortable, and supported.

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ICBC-Approved Home Care Services

We work with your ICBC claims representative to set up services quickly. Once approved, Lavender Care provides:

• Personal care (bathing, dressing, mobility support)

• Post-injury assistance and recovery support

• Household help (meal prep, light housekeeping, errands)

• Companion care and supervision

• Respite support for families

• Transportation assistance for appointments

• Custom care plans based on your functional needs

All services follow ICBC policy standards and clinical documentation requirements.

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How ICBC Coverage Works

Step 1: File Your Claim

Provide your claim number when you contact us.

Step 2: We Communicate With ICBC

We submit documentation and confirm approval on your behalf.

Step 3: Care Begins

Once ICBC authorizes hours, our caregivers start immediately.

Step 4: Direct Billing

You pay nothing. Lavender Care bills ICBC directly for all approved services.

This streamlined process removes stress during recovery and ensures consistent support.

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Why Clients Choose Lavender Care

• ICBC-approved vendor

• Fast intake and same-week start dates

• Certified, experienced caregivers

• Custom care plans based on injury-related needs

• Fully insured and licensed service provider

• Transparent communication with adjusters and healthcare professionals

   Our priority is helping clients regain independence while recovering from motor vehicle injuries.

 

Other Insurance & Payment Options

Lavender Care supports multiple payment methods, including:

• ICBC direct billing

• Extended health benefits

• Disability and rehabilitation plans

• Private pay at competitive rates

Contact our support team to confirm eligibility and coverage.

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Start Your ICBC-Covered Care Today

If you have an active claim, our team can verify your approval in minutes.
Call us or complete the intake form to begin your ICBC-funded home care services.

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