Privacy Policy

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Last updated: January 2026

Lavender Care Co ("we," "our," or "us") is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

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1. Information We Collect

We may collect the following types of personal information:

• Contact information: name, email address, phone number

• Service-related information: details you provide when requesting information about our services

• Communication data: emails, messages, or phone call details when you contact us

• Technical information: IP address, browser type, device information, and usage data collected through cookies or analytics tools

We only collect information that is necessary for the purposes identified below.

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2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide requested services

• Communicate with you regarding our services

• Improve our website, services, and user experience

• Manage and analyze website performance and marketing efforts

• Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information.

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3. Consent

By using our website or contacting us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

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4. Cookies and Analytics

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. These tools may collect non-identifying information such as pages visited, time spent on the site, and general location data.

You can choose to disable cookies through your browser settings; however, this may affect website functionality.

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5. Third-Party Services

We may use trusted third-party services (such as website analytics, advertising platforms, or communication tools) to support our operations. These providers are only given access to information necessary to perform their services and are required to protect your information.

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6. Information Security

We take reasonable administrative, technical, and physical measures to protect your personal information against loss, theft, unauthorized access, disclosure, copying, or modification.

While we strive to protect your information, no method of transmission over the internet is completely secure.

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7. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete. Requests can be made using the contact information below.

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8. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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10. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Lavender Care Co
Email: info@lavendercareco.ca

By using this website, you acknowledge that you have read and understood this Privacy Policy.